FAQ

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind. 

The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturizers, baby products and sun care solutions. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have recommended us and trusted us for over 70 years.   

Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, or have a skin condition such as acne or eczema, Cetaphil respects your skin and can provide the cleansing, moisturizing and protection against dryness that your skin needs.

We have a wide range of items available, including products made specifically for babies’ skin and hair, as well as skin care items designed with dermatologists to help take care of redness, oily skin and dryness-prone skin.

Across its different products, Cetaphil uses formulas that reinforce the skin’s natural protective barrier. We also design our products to have a pH level that respects the skin’s acid-alkaline balance. We make sure to only use high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use even on sensitive skin.

Yes, here is the list of Cetaphil products that do not contain Parabens:

Cetaphil Extra Gentle Daily Scrub

Cetaphil Gentle Foaming Cleanser

Gentle Makeup Removing Wipes

Cetaphil Gentle Makeup Remover

Redness Prone Skin Foaming Foam Wash

Cetaphil Deep Cleansing Bar

Gentle Cleansing Bar

Cetaphil Pro Soothing Wash - Dry Skin

Cetaphil Pro Eczema Soothing Moisturizer

Cetaphil Pro Oil Control Removing Foam Wash

Cetaphil Pro Oil Absorbing Moisturizer with Sunscreen - SPF 30

Moisturizing Lotion

Daily Advance Lotion

Daily Facial Moisturizer SPF 15

Rich Hydrating Night Cream with Hylauranic Acid

Daily Hydrating Lotion with Hylauranic Acid

Cetaphil Hydrating Eye Gel-Cream with Hylauranic Acid

Cetaphil Ultra Healing Lotion

Cetaphil Pro Soothing Wash Dry Skin

Cetaphil Ultra Gentle Body Wash - Fragrance Free

Cetaphil Ultra Gentle Body Wash - Refreshing Scent

Cetaphil Ultra Gentle Body Wash- Skin Soothing 

Alcohols can be skin irritants, but only the “drying” alcohols (the most common ones are ethyl alcohol and isopropyl or rubbing alcohol). Cetaphil products contain none of these irritating or drying alcohols. The alcohols in Cetaphil are much larger molecules than the typical “drying” alcohols. Thus, the ingredients we use, such as cetyl alcohol and stearyl alcohol, tend to trap water and are moisturizing – not drying. These ingredients are part of the reason why Cetaphil is such a gentle cleanser. 

Ingredients in our Cetaphil products are not recognized gluten sources; however, Galderma does not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.

Cetaphil products are developed with your skin’s health first and foremost in mind. As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development or manufacturing processes. Galderma has been utilizing industry-recognized, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.

These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers and our contribution to society at large.

Nevertheless, some health authorities may conduct animal testing for certain cosmetic products prior to approval for sale on the market, as is still the case in China.

Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally. 

The IIVS has an active program in China, the goal of which is to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to the elimination of animal testing in the cosmetics industry worldwide.